Enterprise Cybersecurity and Cyberresilience Planning
Process management digital resilience and cyber security in a single integrated system offering high scalability, full automation without complex administration. In one place, you get complete information on the status of your systems in the context of cybersecurity and cyberresilience, as well as the fulfillment of obligations to supervisors
DORA.insight ensures the performance of obligations in accordance with the Regulation of the European Parliament and of the Council (EU) 2022/2554 of December 14, 2022, and national legislation in this area
DORA.insight provides more than a dozen functional modules to support key processes. It enables automation of data integration and data extraction from documents through the use of AI. The system provides a set of system functions to facilitate, among other things, integration, communication management, schedule planning and control, and software customization
Supplier management is implemented through a central registry of suppliers, which is a comprehensive database of entities providing services to the organization. Each supplier is subjected to a detailed criticality assessment and classification, taking into account the impact on key services and the level of risk generated. The system allows scoring (scoring) of suppliers based on the results of audits, the degree of compliance with the requirements, the timeliness of fulfillment of obligations and the quality of services provided
DORA.insight supports effective and transparent communication with suppliers thanks to the functionality of two-way information exchange. It allows the collection of data through surveys and dedicated forms, as well as the monitoring of responses and progress on assigned tasks. This organization of communication ensures ongoing supervision of the fulfillment of obligations by suppliers
Task and contract management includes assigning tasks, tracking deadlines and monitoring the status of corrective actions. The system maintains a complete record of contracts and schedules, enabling the versioning of documents and providing a clear audit trail, which significantly increases the level of control and accountability in relations with suppliers
The risk monitoring and reporting module integrates criticality assessments and supplier scoring with advanced risk cockpits. This enables rapid identification of potential gaps, effective escalation of problems, and planning and implementation of corrective actions. The solution also generates detailed reports for management and audit, presenting the current status of supplier cooperation, the level of risk and the effectiveness of relationship management with external partners
As part of the comprehensive ICT supply chain management, DORA.insight provides advanced mechanisms for analyzing criticality risk and risk concentration. The process of assessing the criticality of ICT services takes into account their relevance to the organization's key business processes, data and functions, and identifies areas of risk concentration at vendors, in specific geographic regions or within the technologies used. The results of these analyses are presented in the form of heat maps and detailed reports that include recommendations for diversification and exit plans to support strategic risk management decisions
The central registry of third-party services provides a consistent data area, including information on providers, contracts entered into, service characteristics, related assets, data locations, level of criticality, subcontractors involved and security controls implemented. Each entry in the registry has an assigned owner, current status, review dates, and links to identified risks, incidents and exit plans, guaranteeing full data integrity and auditability
System enables effective monitoring of suppliers and contracts entered into, including entity identification, risk profile assessment, jurisdictional analysis and regulatory compliance. Contract documentation includes details on duration, audit clauses, obligations and termination conditions. Monitoring is accomplished through cyclical audits, certifications, and external signal analysis to maintain an up-to-date picture of supplier relationships and contract status
Supplier chain management includes the identification of all involved entities, their locations and the scope of services provided. The system ensures the effective flow of security, audit and business continuity clauses, and when defined risk thresholds are exceeded, dedicated corrective actions are triggered and risk assessments are updated
Vendor exit strategy planning is implemented by developing detailed exit plans for critical ICT services. These plans take into account a set of initiating factors, scenarios, a timeline of activities and division of responsibilities, as well as specifying the process of data and knowledge transfer, defining the transition period and migration success criteria. Regular testing and updates to these plans ensure the safe termination of the relationship with the supplier, without risking the organization's business continuity
Performance monitoring and service level management is realized by measuring key performance indicators and service quality, identifying possible violations and generating dedicated corrective actions. Management system cockpits present trends, threshold values and recommendations for improvements, enabling the quality of services to be maintained at the required level and responding quickly to changes in the business environment
Risk assessment and due diligence process includes a multi-faceted analysis of suppliers' reputation, financial stability, level of information security, implemented business continuity plans, location of stored data and regulatory risks. The results of these analyses are fed into a central registry, assigned to appropriate risk levels, and supplemented with relevant recommendations to support decisions on entering into or maintaining contracts and implementing compensating controls
As part of the comprehensive incident management ICT has implemented an integrated process for recording, classifying and handling incidents in the ICT environment. Incident reports are accepted via dedicated forms, e-mail, voicebot solutions and security systems, which ensures a wide range of detection and minimizes the risk of missing significant events. Each notification undergoes automatic validation and classification according to established criteria, including the type of incident, its impact on critical services and potential effects on customers. Related alerts are aggregated into a single incident, allowing the collection of a complete history of the incident, streamlining the response process and ensuring transparency during audits
The central incident registry is a single source of information that collects detailed data on each incident, including description, source, scope, related assets, current status, evidence collected and decisions made. The registry allows incidents to be linked to other relevant processes, such as problem, change or risk management, thus ensuring consistency and reliability of data used in reporting and optimization of security processes
Incident response and recovery procedures include a series of coordinated activities, starting with isolation of the threat, followed by detailed analysis and mitigation, and ending with recovery of data and restoration of full service functionality. All tasks are assigned to dedicated teams, and their execution is monitored for effectiveness, including response time and restoration of business continuity, in accordance with applicable operational continuity management plans
In the case of major incidents, the handling process automatically takes into account regulatory requirements, including oversight of severity (materiality) thresholds, reporting deadlines and the scope of data submitted. The approval path used ensures that each report is subject to approval by authorized management, and all dispatches are recorded and archived, ensuring full accountability and compliance with supervisory requirements
Once the handling of significant incidents is completed, a detailed root cause analysis is carried out, including the identification of sources of risks and the development of a catalog of corrective and preventive actions. The results of the analysis are used to update the risk register and operating procedures, while regular trend analysis allows to assess the effectiveness of implemented improvements and increase the organization's resilience to future threats
In addition, a register of significant cyber threats is maintained, which enables ongoing monitoring of signals with high impact potential before they turn into full-scale incidents. The registry provides detailed information on threat sources, attack vectors, potential targets and recommended preventive actions. The correlation of threat data with incidents and vulnerabilities allows rapid countermeasures and the preparation of notifications to the relevant supervisory authorities
Managing cyber maturity
Mapping compliance and organizational maturity is accomplished by systematically mapping regulatory requirements and industry standards to specific processes, controls, systems used and evidence of their application. This approach enables a comprehensive assessment of the maturity level of individual business units and the services offered, allows the precise identification of existing gaps and the prioritization of corrective actions. In addition, the implementation of mapping versioning mechanisms and the maintenance of a detailed audit trail ensures full accountability and transparency of the implemented activities. The use of a knowledge graph allows the integration of requirements with controls, operating procedures, resources and performance indicators, which significantly supports the compliance management process
Continuous monitoring of the effectiveness of implemented controls is based on analysis of operational data and event records. The purpose of this process is the early detection of any deviations from the accepted standards, which allows the rapid implementation of corrective actions and minimization of potential risks. Documentation of the inspections carried out, along with their results, provides the basis for confirming the effectiveness of the solutions used. Test schedules are developed taking into account the priority of critical services, which allows assessing the impact of any inefficiencies on the overall resilience of the organization and the level of operational risk
The use of dedicated cyber maturity assessment tools makes it possible to conduct structured and repeatable analyses of an organization's security and resilience, according to the chosen reference model. The process involves linking the answers provided to the required evidence, which increases the reliability and credibility of the final assessment. The results of the analyses are presented in the form of scorecards, charts and recommendations for improvement plans, while the support of artificial intelligence allows automatic interpretation of the results, identification of inconsistencies and generation of proposals for improvements
Comparative maturity analysis, implemented both at the level of organizational units, services and suppliers, makes it possible to juxtapose the achieved results against the applicable industry standards. The standardization of definitions and weights of individual criteria ensures the reliability and comparability of the results obtained. Interactive scorecards allow detailed analysis of trends, deviations and identification of initiatives that have affected the level of maturity. For external analysis, the data is subject to an anonymization process, which guarantees the security of the information
Managing the maturity improvement plan involves the systematic translation of identified gaps and recommendations into a detailed action plan, including a timeline, prioritization of tasks, budget allocation and assignment of responsibilities. This process is supported by a workflow leading from proposal submission, through evaluation and authorization, to implementation and verification of results. Integration with task management tools enables automatic progress tracking, while artificial intelligence support allows for the generation of goal descriptions, success metrics and budget recommendations, ensuring efficiency and transparency in the activities carried out
Change management
Mapping compliance and organizational maturity in the area of change management involves systematically mapping regulatory requirements to specific processes, controls, systems used and evidence of their application. This approach makes it possible to comprehensively assess the maturity level of change management processes, identify existing gaps and risks, and prioritize corrective actions. The solutions used integrate requirements, operating procedures, systems and performance metrics, allowing for transparent compliance management. The use of artificial intelligence-based tools supports data curation and identification of missing controls, providing additional support in the improvement process. Interactive views enable monitoring of requirements coverage, detection of gaps and analysis of dependencies between system components. The ability to export data allows efficient reporting both for audit purposes and to regulators
Continuous monitoring of the effectiveness of implemented controls as part of the change management process is done using analysis of operational data and system logs. The purpose of this process is to early detection of any deviations from accepted standards, which enables rapid implementation of corrective actions and minimization of potential risks. Evidence generated in the process documents the correctness of the execution of individual controls, and integration with operational tools allows for the automation of corrective actions and ongoing updates on the status of compliance
Assessment of the cyber maturity of the change management process is carried out in a structured and iterative manner, using survey data, metrics and required evidence. The results of these analyses are presented in the form of scorecards and recommendations for corrective action plans. Artificial intelligence support allows automatic detection of inconsistencies and translation of results into business language, which significantly facilitates interpretation of the results. Visualizations in the form of heat maps make it possible to quickly identify both areas for improvement and process strengths
Benchmarking the maturity of the management process change involves comparing the level of maturity between different organizational units, services and against accepted industry benchmarks. The process allows for the identification of leaders, the identification of areas requiring additional action, and the evaluation of the effectiveness of implemented initiatives. Interactive scorecards present trends, confidence indicators and links to evidence to ensure full transparency and enable informed management decisions
Managing the maturity improvement plan is a key part of the organization's continuous development process. Identified gaps and recommendations are translated into a detailed action plan, including role assignment, implementation schedule and budget allocation. Prioritization of initiatives is done taking into account their impact on risk levels, costs and existing dependencies. Integration with operational tools enables automatic tracking of progress and updating of task statuses. Artificial intelligence supports the process of generating summaries and making recommendations. Closing an initiative involves preparing a proof-of-concept package and updating maturity indicators, which documents the progress achieved and supports further development activities
Digital Immunity Tests
Confidentiality and role management in the Threat-Led Penetration Testing (TLPT) digital resilience test execution process is based on precise definition and enforcement of access rights to information depending on assigned roles, such as Control Team, Blue Team and Threat Intel/Red Team. The implementation of mechanisms enforcing the signing of confidentiality clauses (NDAs), the separation of communication channels and the security of test artifact repositories ensures that access to sensitive data is restricted to authorized individuals only. Each release of information is recorded, and the system allows for staff rotation without risking a breach of confidentiality, thus ensuring compliance with applicable regulations and the highest level of information security
The workflow involved in engaging the Blue team in the TLPT cycle provides for controlled and targeted signals and the implementation of Purple Teaming activities. This process enables planning checkpoints, providing anonymized tips, and recording responses to incident reports, which are then correlated with the techniques, tactics and procedures (TTPs) used by the Red Team. This approach allows for a comprehensive assessment of the effectiveness of the organization's detection and response mechanisms
Monitoring the implementation of the test and handling of emerging issues within TLPT includes ongoing oversight of the schedule and scope of testing, recording any blockages and decisions made. Remediation and verification procedures are built into the test scenario, clearly defining the points at which activities should be temporarily halted, curtailed or terminated, as well as indicating ways to restore the environment to its initial state. This allows full control and security to be maintained during test execution
In terms of formal communication with supervisory authorities, the solution supports comprehensive management of the notification, reporting and reporting process post-implementation. Message templates are compliant with local regulatory implementations, such as TIBER-XX, and cover all key elements, including the scope of the test, the actors involved, the test windows, the safeguards used, and the presentation of results in anonymized form
TLPT test planning and scheduling enables effective security management of critical systems through the collection and formalization of business and technical requirements. The process includes enforcing approvals, reserving deadlines for test teams, and generating detailed schedules ("run-sheets"), which ensures transparency, operational continuity, and high evidentiary value of executed tests
Management of threat scenarios constitutes an integrated process that begins with risk and threat analysis, through careful planning of test scenarios, to the identification of measurable indicators of success. Once testing is complete, key observations and recommendations are gathered to ensure that the tests are up-to-date and reflect real-world risks, enabling informed security decisions and protection of the organization's critical functions
Consolidation of TLPT test results is implemented in the form of clear reports intended for both management and regulators. A key role is played by classifying detected problems according to their impact on critical functions and prioritizing corrective actions. Integration with risk management systems enables the ongoing updating of risk assessments, the mapping of requirements to appropriate controls, and the documentation of the achieved increase in the organization's digital resilience
Data quality and integrity management in modern organizations requires the use of integrated, sophisticated tools that centralize and streamline the processes of collecting, processing and monitoring information. A key element of this ecosystem is the data inventory, acting as a central repository where datasets, tables, reports and analytical models are consolidated. Such a solution makes it possible to locate critical data quickly and efficiently, supporting compliance with regulatory requirements and making it easier for users to access information through natural language search capabilities. Built-in metadata version tracking mechanisms allow for analysis and restoration of previous data states, which is invaluable in the context of audits and control processes. The integration of the data inventory with the existing technology infrastructure and advanced collaboration features translate into the elimination of information silos and increased efficiency of communication between teams, resulting in increased agility and an organization's focus on achieving desired results.
Monitoring the completeness and timeliness of data provides another pillar of information management. Dedicated tools enable real-time tracking of data status in key tables and critical services, providing early detection of deficiencies and delays. Automatically generated quality discrepancy alerts and trend visualizations support the identification of potential threats to report reliability and compliance. These tools facilitate audits by providing evidence and ensure effective management of remediation tasks, fostering continuous process improvement and maintaining a high level of data quality
Data integrity and transparency of operations are ensured through advanced mechanisms for tracking changes and recording the full origin of information throughout its life cycle. Persistence of event records, transaction verifications and checksums guarantee data security and integrity, while the audit trail allows detailed monitoring of each modification, identifying anomalies and generating explanations for key reports. Integration with the API enables quick access to archived evidence, which significantly improves both internal and external audits, and supports the detection and elimination of anomalies within data sets
Validation process and data quality control is implemented based on defined rules covering aspects of completeness, correctness, consistency and timeliness of information. Automated error detection and routing of incorrect records for immediate repair minimize the risk of irregularities, while generated quality reports and scorecards support the evaluation of data impact on key performance indicators. These tools are integrated with management processes to archive validation results and analyze their changes over time, as well as automate corrective actions, ensuring compliance with industry regulations
Master data management is realized by implementing solutions that ensure the creation and maintenance of consistent, verified "golden records" for key entities. The elimination of duplicates, conflict resolution and automatic distribution of updates to source systems guarantee high quality and reliable information. The process involves dedicated data stewards who are responsible for change control, versioning and compliance with regulatory requirements, including DORA and RODO. Data masking and logging of any modifications are also key, ensuring transparency and security of operations
Adaptive threshold tools allow dynamic adjustment of monitoring parameters to changing operational conditions, which translates into a reduction in false positives and a strategic approach to data quality management based on historical analysis. Integration with the Evidence Graph enables automatic mapping of the impact of quality errors on the reliability of reports and monitoring of corrective actions, offering a complete view of the information risk management process
Operational Cyber Security
Today's digital security management in organizations is based on comprehensive systems for monitoring, documenting and verifying activities in key operational areas, which is the foundation for effective protection against threats and ensuring compliance with regulatory requirements. One of the important elements of this process is tracking cyber awareness training. The system allows for the overall management of educational programs aimed at employees, including the recording of details of the training provided, including their programs, objectives set, frequency and completion status. Documenting confirmation of participation, such as test results or certificates obtained, is also crucial. Integration with human resources (HR) systems allows automatic assignment of training responsibilities to specific organizational roles and monitoring of exception cases with deadlines for completion, which significantly increases the efficiency of cybersecurity competency management
Another pillar of ensuring operational security is tracking patch management. Solutions dedicated to this area consolidate software and device update data, drawing information from multiple integrated tools, including specialized patch management systems. Maintaining a detailed version log, identifying deficiencies and prioritizing corrective actions in accordance with the criticality of resources enables effective minimization of vulnerabilities in the IT environment. At the same time, enforcing established timelines for updates reduces exposure time to potential threats and maintains consistency with security policies, supporting the stability and protection of the organization's infrastructure
Monitoring compliance with security control regulations is another essential component of a security management system. This process involves managing a library of controls linked to key industry standards, such as DORA and NIST, ensuring continued compliance with regulatory requirements. The automation of the collection of evidence of the effectiveness of implemented controls enables the rapid identification and documentation of any deviations, as well as the implementation of appropriate remediation plans when non-compliance is detected. Regularly generated reports and visualizations of compliance status provide transparent management information, allowing ongoing monitoring and optimization of security processes
Security vulnerability management is implemented by systematically identifying, cataloging and classifying vulnerabilities detected in IT applications and infrastructure. The process is based on risk assessment and analysis of potential consequences, which enables effective prioritization of corrective actions. Special attention is paid to eliminating the most dangerous vulnerabilities, while documenting all remediation steps taken and regularly updating the status of implementation. A process conducted in this way significantly reduces the attack surface and increases the overall security level of the organization, forming an integral part of the overall cyber security management system
Cognitive module plays a key role in providing comprehensive support to organizations in managing regulatory compliance and cyber security. Central to the solution is Regulatory Knowledge Repository, which collects and systematizes the most relevant information on current regulations and digital security standards. This provides users with real-time and easy access to up-to-date regulations, enabling them to maintain compliance with legal requirements and industry standards, reducing the risk of legal repercussions and strengthening trust in customer relationships
An integral part of the system is Repository of Legislative Acts, which is a trusted source of knowledge about current regulations in the area of cyber security. The structure of the repository allows quick searching and efficient finding of necessary legal acts, which directly supports decision-making processes in organizations. Maintaining compliance with current regulations thus becomes more efficient, resulting in increased operational effectiveness and minimization of potential legal sanctions
The Cognitive module also provides advanced analysis to support strategic decision-making in information security management. Transparent and reliable data enables planning of preventive measures and responding consciously to emerging threats, which significantly enhances the organization's ability to effectively protect data and systems
In addition, the system supports training processes by offering tools to conduct effective training on digital security regulations. Access to an always up-to-date knowledge base allows employees to better identify threats and implement appropriate protective procedures, which not only increases the level of security, but also shapes a high level of awareness in terms of individual and team responsibility for the organization's security
Comprehensive integration of knowledge and regulatory repositories creates a cohesive platform to enable holistic management of regulatory requirements and security practices. Such a strategy allows organizations to dynamically adapt to the changing regulatory environment, develop core competencies in cyber resilience, and effectively build a security culture at all levels of operations. As a result, the implementation of this solution contributes to increasing the effectiveness of risk management and sustainably strengthening the organization's position in the digital environment
ICT risk management is one of the key elements of the organization's security strategy, involving a comprehensive process of identifying, assessing and continuously monitoring ICT risks. Each identified risk is subject to a detailed analysis, in which an individual assessment is developed and appropriate controls are assigned. Regular risk reviews ensure the timeliness of the collected data and enable dynamic adaptation of management strategies to the changing technological and business environment. The priority remains to maintain the level of risk within the limits considered acceptable, while optimizing the cost of implemented security solutions
The ICT risk monitoring system is based on the collection of key data from systems and operational processes to provide a reliable picture of risks in real time. Defined warning thresholds enable early detection of deviations from the norm and immediate initiation of response procedures. Advanced visualization tools, in particular dedicated management cockpits, support analysis of current risk status, facilitating quick and accurate management decisions. Such a designed system significantly reduces the time of detection and response to potential incidents, minimizing the negative impact on the organization's operations
As part of the ICT risk register, detailed descriptions of the identified risks are maintained, along with the controls assigned to them. Risks are classified according to precisely defined criteria, and the entire process is documented in a manner that provides a complete audit trail. The systematic application of quality control mechanisms ensures the reliability and consistency of the collected data, which is the foundation for sustainable risk management decisions
The process of accepting and reviewing residual risks, understood as risks remaining after the implementation of certain controls, is formally defined and meticulously documented. Each risk acceptance decision is subject to recording, and cases exceeding established thresholds are automatically escalated to the appropriate decision-making levels. Not only the current level of risk is monitored, but also its long-term trends, which allows to effectively support decision-making processes for further investments in the area of ICT security. The purpose of implementing such a system is to ensure informed, timely and professional management of significant risks, taking into account the specific nature of the organization's operations and applicable industry standards
Business continuity and disaster recovery testing
Business Continuity Plan (BCP) management is a comprehensive, formalized process that encompasses all activities related to ensuring the uninterrupted operation of the organization in the face of crisis events. As part of the BCP, a detailed analysis of the impact of potential threats on business operations (BIA) is carried out, key functions are identified, and restoration priorities and related system dependencies are established. Each continuity plan includes precisely defined roles and responsibilities, complete contact information and schedules for restoration activities. Regular and systematic review and updating of the plans ensures their compliance with applicable standards and the organization's current situation, while keeping the process fully transparent and verifying any modifications
An integral part of BCP management is the integration of the incident response process, which makes it possible to automatic linking of incident scenarios to the relevant business continuity procedures. Thanks to the use of advanced automation mechanisms, the activation of corrective actions in critical situations runs smoothly, and communication between teams is efficient and coordinated. Recording of incident data enables dynamic adaptation of priorities and correction of actions, which translates into reduced response time and minimization of possible interruptions in the organization's operations
The implementation of tests and exercises as part of the business continuity plan follows established scenarios, with clearly defined objectives and success criteria. Each test implementation ends with the preparation of detailed documentation containing conclusions and recommendations. Analysis of test effectiveness allows you to identify areas for improvement and effectively prepare your organization for emergencies
In the area of managing the update and improvement of the BCP plan, the following is implemented cyclical process of continuous improvement, based on analysis of lessons learned from incidents, organizational changes and test results. A full audit and version control of documentation keep plans consistent and up-to-date, ensuring compliance with current market and regulatory requirements
An important part of the system is also Disaster Recovery Plan, which includes detailed procedures for restoring the organization's key information systems and data in emergency situations. These plans include requirements for maximum recovery times (RTO, RPO) and procedures for verifying data integrity and security. Regular testing of recovery processes enables ongoing updating of the plans and ensures that the organization remains prepared for unforeseen incidents, minimizing the risk of long-term business disruption
Monitoring digital resilience indicators
The organization's digital resilience monitoring system includes a number of advanced mechanisms to support information management, decision-making and ensure compliance with regulatory requirements. A key feature is a powerful alerts and notifications module that automatically informs those in charge of upcoming deadlines and situations that require an immediate response. This mechanism allows personalization of notifications, which minimizes the risk of information overload and increases their efficiency. In addition, the system tracks message acknowledgments, ensuring that key information reaches the right addressees, which is particularly important in crisis situations
An integral part of the solution is the automated aggregation of metrics, enabling the consolidation of indicators and data from multiple sources into a single, consistent data model. This approach facilitates comprehensive evaluation of performance, comparison of service quality and efficiency of individual providers, and ensures high reliability of collected data, which is the basis for making accurate operational decisions
The system also allows Definition and ongoing monitoring of thresholds for key performance indicators (KPIs) and risk indicators (KRIs) with the possibility of their dynamic adaptation to changing operational conditions. Multi-level alert configuration allows to reduce the number of false alarms and effectively trigger adequate actions in response to actual events, thus supporting effective risk management
The system implements a customizable dashboard of resilience metrics that presents key metrics in real time. The solution enables rapid detecting potential problems and assessing their impact on critical business services. Clear data visualizations support users in making informed and reasoned management decisions
Advanced trend analysis and reporting functions allow systematic monitoring of changes in key indicators and the preparation of detailed reports that are used by both management and regulators. This enables a better understanding of evolving risks and effective preparation of the organization for future challenges
The system also includes proactive monitoring of compliance risks and identification of process gaps. Ongoing analysis of processes and data enables early detection of potential risks, allowing for immediate corrective action and continuous improvement of the organization's digital resilience management system
Analysis of impact and cross-area linkages includes a number of key activities to ensure operational continuity and compliance with regulatory requirements. In the first stage, the following is implemented identification and mapping of critical functions, which are necessary to maintain the organization's business continuity and meet supervisory requirements. Each of these functions is linked in detail to the corresponding business processes, information systems and identified risks, enabling effective prioritization of activities to safeguard key areas of the business
Another element is the implementation of simulation and impact analysis tools to prepare and testowanie A variety of "what if" scenarios before making changes to the operating environment. With simulation analyses, it is possible to identify potential points of failure and critical dependencies, which significantly increases the precision of strategic decisions and allows them to be based on reliable data
An integral part of the organization's resilience management system is also the following Automatic monitoring of suppliers and real-time recording of operational incidents. The solution enables immediate identification of any disruptions in the supply chain, while the generated alerts and reports allow for rapid response in case of incidents. As a result, the organization maintains a high level of operational resilience and compliance with regulatory requirements, minimizing the risk of prolonged interruptions to key services
ITIL 4 operational compliance
As part of the implemented system, special emphasis was placed on comprehensive management of the organization's information resources, including both Data Inventory and Master Data Management (MDM) oriented to ITIL standards and CMDB database configuration. A key element is the creation of a complete, structured record of all relevant data, which provides transparency and facilitates the identification, classification and analysis of links between different sets of information. This approach provides a solid foundation for advanced analysis, report preparation and management decision-making based on reliable data
At the same time, the implementation of a central master data management system makes it possible to Maintain a uniform, up-to-date and consistent base of key information across the organization. The system acts as a central source of truth for ITIL-compliant processes and for the configuration repository (CMDB), effectively minimizing the risk of conflicts or data redundancy. As a result, the organization gains the ability to make efficient decisions, increase operational efficiency, and strengthen business process management through access to reliable and up-to-date information
License permissions and edits management module is a key component of the system, allowing you to maintain full control over the assignment and verification of rights and license versions throughout the organization. The solution provides automatic validation of access to functions, effectively minimizing the risk of granting excessive privileges and supporting compliance with applicable industry regulations. The process of change management and implementation of new editions is carried out in a structured manner, guaranteeing full auditability and transparency of actions taken
The system is equipped with mechanisms monitoring the validity of the license and their renewal dates, which generate notifications and escalations directed to the appropriate business, financial and technical roles. This enables the organization to proactively manage the license lifecycle, minimizing the risk of downtime for key services. In addition, the module analyzes the effectiveness of communications and recommends optimization of renewal strategies, resulting in increased operational efficiency
Functionality related to module activation and trial version management enables the secure deployment of purchased solutions and the controlled launch of test environments. The system automates time, functional and quantity restrictions for trial versions, effectively preventing abuse and ensuring a smooth transition to the production environment. At the same time, the module supports marketing and sales activities through advanced analysis of user paths and evaluation of conversion effectiveness
Advanced user licensing and job tracking mechanisms allow precise monitoring of license usage, ensuring compliance with contractual stipulations and optimizing resource maintenance costs. Intelligent monitoring tools enable the identification and release of inactive positions, resulting in efficient management of access to key functions. Transparent reports and forecasts provide the organization with confidence that each user has the right permissions at the right time, supporting business and operational goals
Documentation of supervision and corrective actions
As part of the compliance management and audit oversight system, integrated mechanisms have been implemented to comprehensively manage audit findings and corrective actions. A central register of audit findings consolidates all reported nonconformities, assigning appropriate priorities, designating owners and specifying deadlines for implementation. Thanks to this the organization gains full control over the cycle of handling, from the identification of the problem, through monitoring the implementation of corrective actions, to the effective closure of the findings. This approach makes it possible to respond quickly to emerging risks and maintain a high level of compliance with applicable standards and regulations
Register of corrective actions provides a tool that links audit recommendations and identified incidents to specific, measurable corrective actions. Systematic monitoring of implementation schedules, resources committed, and documentation of evidence of performance allows minimizing the risk of delays and sustainably strengthening control mechanisms. As a result, the organization effectively reduces residual risk and increases process maturity
Management reporting dashboard available presents a synthetic, configurable view of the level of compliance, current risk status and progress of corrective actions. Views tailored to user roles enable efficient management decision-making, while advanced drill-down functionality allows for detailed analysis. The system generates proactive alerts to inform of upcoming implementation deadlines and key thresholds exceeded, supporting timely and effective process management
The policy and documentation repository serves as a central source for all policies, procedures and organizational manuals. Each document is covered by versioning, and linking to regulatory requirements ensures consistency with current regulationsi. Implemented mechanism for automatic updating of processes and training when new versions of documents are published ensures ongoing operational compliance and significantly reduces preparation time for audits
An automated regulatory report generation and archiving module enables the automated preparation of required reports, filling in templates and performing validation of data completeness and correctness. All final reports, along with metadata and attachments, are archived securely, facilitating audits and the recovery of any evidence of implementation. This process ensures reproducibility, high accuracy and full compliance with regulator requirements
The system supports users throughout the report submission process, guiding them through the steps, including approvals, submission of electronic signatures and bundling of necessary files. Integrated schedules, reminders and checklists minimize the risk of delays or formal errors. In addition, integration with regulator portals enables automation of report dispatch and receipt tracking, providing a complete, auditable trail of each operation
System functions
The DORA.insight system is equipped with A range of advanced features to ensure full transparency and operational compliance in managing the IT ecosystem and implementation of regulatory requirements. An integral component of the solution is an audit trail mechanism and logging of user activity. Every decision, read or modification in the system is automatically documented, creating a detailed log of events. Such an approach not only allows for effective traceability, but also guarantees compliance with industry requirements, including DORA and ITIL, providing the organization with full control over business processes
The Marketplace connector module provides a dedicated tool to support fast and efficient integrating external systems as part of the DORA.insight ecosystem. It enables implementation of ready-made connectors in the "on-click" mode, while maintaining full control over permissions and data security and integrity. With this functionality, organizations can efficiently meet regulatory obligations, minimizing the risk of delays and integration errors
Extensive data history mechanism provides end-to-end control over any changes made to the IT ecosystem. Each modification is recorded, which significantly facilitates the audit process and allows for detailed analysis of the impact of changes on related infrastructure elements. This feature supports transparency, regulatory compliance and information security at every stage of the data lifecycle
The system implements smart solutions for data masking, enabling dynamically adjust the level of disclosure depending on the user's role and purpose of use. This ensures not only compliance with legal requirements, but also a high level of convenience and security during cooperation, guaranteeing control over data in every operational process
DORA's artifact mapping feature allows for clear presentation of links between processes, data and documentation, enabling easy tracking of dependencies, identifying potential gaps and ensuring consistency in the implementation of regulatory requirements. Organizations thus gain comprehensive insight into potential risks and full control over IT assets
DORA's advanced regulatory report generation module automates the process of creating the required documents, reducing labor intensity, reducing the risk of errors and delays, and speeding up audits and management reviews. The system ensures reproducibility and verifiability of submitted reports, providing complete confirmations of the fulfillment of obligations to supervisory authorities
A generic object library engine enables reuse of defined objects and rules across the ecosystem, ensuring consistency in decision-making, precise role control, and streamlining the audit process
Integration with IT monitoring and management systems allows consolidation of alerts and technical metrics, mapping events to business impact and minimizing the risk of errors. The solution supports DORA compliance by ensuring transparency of accountability, facilitating stakeholder collaboration, and accelerating audits and reviews through recurring prediction of potential SLA violations
Smart reminder center, integrated within the DORA.insight platform, enables effective Managing regulatory and litigation deadlines. The system clearly assigns tasks, prioritizes notifications and supports team cooperation, minimizing the risk of delays and formal errors. As a result, the organization gains confidence in the timely execution of responsibilities and efficient coordination of audit and review activities
Telemetry and Proactive Monitoring
The DORA.insight system is equipped with advanced mechanisms to support automatic alert correlation and event triggering, enabling instant consolidation of warning signals and incidents into coherent operational "situations." This approach significantly reduces information noise and response time for security and business continuity teams. This gives the organization the ability to immediately identify the source of a problem, effectively reduce the potential impact of incidents and systematically strengthen your operational resilience
An integral part of the solution is the infrastructure and application monitoring integration module, which enables the collection and analysis of metrics, logs and traces from both public clouds, local (on-premise) environments and container solutions. The use of off-the-shelf connectors and automatic tests significantly reduces the time required for integration, while the implemented caching and repetition mechanisms guarantee high scalability and reliability of the system
Advanced dashboard for proactive resilience monitoring enables the presentation of the current status of services and providers in near real-time. The tool combines technical data with risk context, providing prediction of potential SLO (Service Level Objectives) violations and monitoring the use of error budgets. In addition, the platform Supports corrective action and management communication by generating automated narratives based on LLM language models and the ability to export the collected data to reports
The system also offers integration with threat analysis information channels, both external and internal. This allows linking this information to the organization's catalog of assets and vulnerabilities, supporting effective detection, prevention and rapid implementation of early warnings and threat detection rules. Such a solution not only enables ongoing reporting of the impact of threats on operational resilience and ICT vendors, but also Ensures compliance with DORA requirements for risk management and security of digital infrastructure
Integrated Management of Compliance with ISO/IEC 27001
The advanced ISO/IEC 27001 compliance assessment tool integrates survey responses, detailed operational metrics and verified evidence collected in a dedicated Evidence Vault repository. This approach reduces declarative elements in favor of objective data, significantly increasing the credibility of the assessment process. Results are presented in the form of comprehensive scorecards, detailed lists of gaps and recommendations that can be easily transformed into a practical plan for improving the information security management system, as well as in a clear Statement of Applicability (SoA).
Support and reporting module for ISO/IEC 27001 certification enables effective Planning and implementation of the compliance audit program. The system allows for the recording of all nonconformities - both major (major) and minor (minor) - as well as observations and corrective actions. Each identified issue is assigned to responsible persons with specific deadlines for implementation, which ensures full transparency and effective monitoring of progress in the raising the organization's level of compliance with ISO/IEC 27001 requirements
Managing taxonomy and regulatory changes
XBRL taxonomy versioning mechanisms and smart comparison functionality (SmartDiff) are key elements in managing changes in reporting structures. Lack of adequate control over the evolution of taxonomies can result in the appearance of unexpected discrepancies in reports, leading to the materialization of undesirable risks to operations and regulatory compliance. Implementation of advanced tools that allow precise comparison of successive versions of XBRL schemas, as well as their systematic versioning, makes it possible to effective planning and implementation of change in a predictable, safe and fully transparent manner. This approach minimizes the risk of errors, provides full visibility of all modifications, and allows reporting processes to be quickly adapted to new requirements before any problems adversely affect the organization's operations
Scheduling operational tests
Central calendar of TLPT (Threat Led Penetration Testing), BCP (Business Continuity Planning) and DRP (Disaster Recovery Planning) tests is a key tool to support the effective management of processes in ensuring business continuity and operational resilience of the organization. Failure to adequately plan for these activities leads to an accumulation of costs associated with implementing corrective actions, increases the risk of violating established procedures, and results in disorganized schedules that negatively affect the consistency and timeliness of ongoing tasks. The implementation of a centralized schedule makes it possible to precise ordering of all test activities, automating cyclic notifications and ensuring full control over the progress and completion of each stage. Such a solution allows for effective monitoring of compliance with accepted standards and promotes transparency and accountability in business continuity management processes
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KRS: 0000598708 | NIP: PL5223052539 | REGON: 363597531
PN-EN ISO 9001 | PN-EN ISO/IEC 27001 | PN-EN ISO 14001
PN-EN ISO 22301 | PN-EN ISO/IEC 27017 | PN-EN ISO/IEC 27018