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SAIE products / Deployment and security

Deployment and security

For IT and security teams: where SAIE runs, how it is built, how it scales and what its certificates confirm

01 · DEPLOYMENT OPTIONS

You choose where your data is stored

Every deployment is a separate, fully isolated environment. For On-Premises and Air-Gap, selecting GPU infrastructure for local models is part of deployment. The platform integrates with DLP and SIEM solutions, supports custom data classifiers and industry-specific extensions

You choose the data location — from a managed service to an isolated environment
SaaS · managed service, fastest launch · use cases: evaluations, organisations · without their own infrastructure · DATA: PROVIDER'S DATA CENTRE (POLAND OR EU) · On-Premises · installation on your own infrastructure · use cases: regulated sectors, · public administration · DATA: THE ORGANISATION'S SERVER ROOM · Air-Gap · environment isolated from public networks, · local models only · use cases: defence, critical · infrastructure · DATA: ISOLATED INFRASTRUCTURE · FASTEST LAUNCH · HIGHEST DATA SOVEREIGNTY
02 · ARCHITECTURE AND PLATFORM

26 platform features

Architecture, security, performance and interoperability — shared by TWIN:DESK and PROXY:AI

Architecture and deployment11
  1. Delivery as Docker container applications deployable in Kubernetes
  2. Integration with a relational database such as PostgreSQL
  3. Operation on-premises or in the customer's private cloud with full data control
  4. Use of a high-performance vector database as the main RAG engine
  5. Support and indexing for at least 1 million vectors with at least 1024 dimensions
  6. Launch of a basic workspace through Docker in approximately 60 seconds
  7. Per-tier GPU isolation for higher service levels
  8. Declarative data-sovereignty control with an EU-only switch for the tenant
  9. Offline operation with local models and tool integrations
  10. Isolation of the AI environment from public networks for critical sectors
  11. A multi-tenant model supporting B2C, B2B and B2B2C, local payments and white-label delivery
Security and privacy6
  1. Restricting the pasting of secrets, keys, passwords and complete personal data without organizational consent
  2. Role- and permission-based data access without automatic administrator visibility into private user content
  3. Detecting and masking personal data before sending it to a model
  4. A complete cryptographically signed event log with retention up to 2 years
  5. An immutable log of every call compliant with EU AI Act requirements
  6. A real-time visual map of request flows
Performance and scalability5
  1. Support for long-running contexts and complex research tasks
  2. Scaling to 1,000 users
  3. Fallback mechanisms for Neo4j graph connection problems and other backend components
  4. Native OpenTelemetry support for monitoring latency, errors and request rerouting
  5. Predictable latency and availability under load through health checks and retries with backoff
Interoperability4
  1. Integration with calendars, external tools and different AI providers
  2. GitOps/IaC compatibility with config.yaml as the source of truth and a Git versioning workflow
  3. Integration with mail, calendars, files and Google, Outlook, Drive, OneDrive, GitHub and Jira environments
  4. Integration with n8n, Codex and Claude Code without rebuilding the entire environment
03 · CERTIFICATES

INTEGRATED MANAGEMENT SYSTEM

One management system. Seven ISO standards. One auditor

All certificates cover the same integrated system, rather than separate “projects”. ISO 42001 certification covers software design and development, methodology, consulting and training

Bureau Veritascertification body
all seven standards
0 nonconformitiesin the ISO/IEC 42001 certification audit (22 May 2026)
ISO/IEC42001

ARTIFICIAL INTELLIGENCE MANAGEMENT

ISO/IEC 42001:2023 — the first issued by Bureau Veritas in Poland

Certificate PL019296, valid from 18 June 2026 to 17 June 2029. The system covers evidence, confidential data protection and accountability for AI use

How we passed the audit in 1.5 months →

INFORMATION AND CLOUD SECURITY

ISO/IEC27001

Information security

No. PL016445/3/P
07.08.2027
ISO/IEC27017

Cloud service security

No. PL018690/2/N
22.02.2029
ISO/IEC27018

Personal data in the cloud

No. PL018690/1/N
22.02.2029

ORGANISATIONAL FOUNDATION

ISO9001

Quality management

No. PL016445/3/P
07.08.2027
ISO22301

Business continuity

No. PL018690/2/P
22.02.2029
ISO14001

Environmental management

No. PL016445/3/P
07.08.2027
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What else to explore

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Deployment and securityDevelopment roadmap
Next step
Development roadmap

110 roadmap items across five quarters, with the option to submit your own needs

Explore the development roadmap
SAIEThree layers, one AI workspace — the problem, the solution and who it is for
TWIN:DESKAn AI workspace: domain assistants, company knowledge, agents and 48 features
PROXY:AIAI control gateway: policies, Zero-Code Switch, WORM records and 54 features
CDF methodologyAI deployment step by step: initial assessment, phases F0–F6, oversight and CogOps