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Five mechanisms built around one problem: on its own, a language model always answers — even when it has nothing to base the answer on. None of them requires programming

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5mechanisms that limit fabrication
3–5models in the Model Council
0lines of code for configuration
PROBLEM

A language model always answers — even when it has nothing to base the answer on

When working with documentation, a procedure or case files, this is not a minor inconvenience — it is the reason a deployment never gets past the pilot

Five mechanisms around one problem

The model always answers · even when it has nothing to base the answer on · Five mechanisms · no programming · TWIN:DESK RAG · Digital Twin · Prompt Manager · Model Council · NL Agent Creator · Better retrieval · Source control · Answer quality assessment · Process repeatability · the same way in a month · PROBLEM · NARROW THE ROOM FOR FABRICATION THROUGH

Each of these elements narrows the room in which AI can fabricate: through better retrieval, source control, assessment of answer quality and the ability to repeat the process the same way a month later

01TWIN:DESK RAGMore accurate knowledge, broader context and measurable answer quality
02Digital TwinA personal TWIN that keeps the context of the user's work
03Prompt ManagerResponsible conversations with AI based on verified data
04Model CouncilMore AI perspectives, a sounder basis for decisions
05NL Agent CreatorBuilding process AI agents in natural language
01 · TWIN:DESK RAG

More accurate knowledge, broader context and measurable answer quality

Problem

An organisation’s knowledge is scattered across documents, attachments and databases, and searching for similar words often returns fragments that are incomplete or taken out of context. The model may then miss definitions, exceptions and dependencies, or fill in the answer with information that is not in the sources. Without continuous measurement it is also hard to detect a drop in quality after a change of model, prompt or indexing method

Solution

TWIN:DESK RAG optimises queries while preserving proper names, identifiers and the documents’ terminology. It compares results from multiple sources, ranks them by relevance and adds the neighbouring fragments needed to understand the context. It controls document versions and duplicates, and local glossaries help link abbreviations to formal terms. A separate model assesses grounding, completeness and citations, and regression question sets make it possible to measure quality and improve the whole process safely

From question to an answer grounded in sources

1 · Question · the user's question · 2 · Rewriting · names, · identifiers, · abbreviations and codes · preserved · 3 · Retrieval · one ranking across many · sources, quality threshold · 4 · Context · ± 1 neighbouring · fragment: definitions, · conditions, exceptions · 5 · Answer · grounded · in sources, · with citations · Terminology glossary · abbreviations, proper names, versions — per document and version · Rejected below the threshold · weaker hits do not reach the answer · Evaluator model · grounding, citations, regression tests · USER QUESTION · MEASURABLE QUALITY

How it works

What exactly TWIN:DESK RAG does

Query rewriting that preserves terminologythe user’s question is turned into search queries without losing proper names, identifiers, abbreviations, codes or quoted phrases
Global Top K with reranking and a quality thresholdresults from many documents and databases are compared in a single ranking; weaker hits are rejected according to a configurable threshold
Context extended with neighbouring fragmentsonce the right fragment is found, the system adds the previous and the next one, so the answer takes definitions, conditions and exceptions into account rather than a sentence taken out of context
Terminology glossary per document and versionabbreviations, expansions and internal names are updated together with the document, so queries stay consistent with the language of the specific source version
Quality assessment and regression testsa separate evaluator model checks that answers are grounded in the sources and that citations are correct, and a fixed set of test questions detects a drop in quality after a change of model, prompt or configuration
02 · DIGITAL TWIN

A personal TWIN that keeps the context of the user's work

Problem

The value of conversations, notes and documents often disappears when a single session ends. The user has to explain their goals, preferences and history again, so each new interaction with AI starts from scratch. Scattered context also makes it harder to keep work continuous and to pass on knowledge within the organisation

Solution

Digital Twin creates a personal TWIN based on the user’s profile and persistent, multi-level memory. It combines facts, preferences, history and current context drawn from conversations, documents, notes, feedback and the calendar. As a result, answers are better grounded in the user’s reality, and work can continue without reconstructing earlier arrangements. The user keeps control over the memory and can export the data, and the solution can support safe knowledge sharing within the organisation

Organisational AI memory

Conversations · Documents · Notes · Calendar · Feedback · Personal TWIN · three layers of memory · current context · active matters, documents, calendar, conversations · persistent memory · facts, history of actions, feedback, knowledge · user profile · role, preferences, way of working, permissions · Data export · data, reports or summaries in a chosen · format · Team sharing · safe sharing of knowledge and resources · within the organisation · SOURCES · THE USER KEEPS

How it works

What exactly Digital Twin does

Persistent user profilenew interactions do not start from scratch; the work context is kept between sessions
Multi-level memoryfacts, preferences, history and the current work context organised in separate layers
Knowledge from many sourcesconversations, documents, notes, feedback and the calendar as material for grounding answers in the user’s reality
Data control and exportthe user manages their own profile and memory and can export the collected data
Knowledge sharing within the organisationcontinuity of collaboration without losing individual context (target feature)
03 · PROMPT MANAGER

Responsible conversations with AI based on verified data

Problem

Ad hoc prompts lead to inconsistent results, and preparing a complete instruction requires knowledge of models, sources, answer formats and security rules. When it is unclear which data the AI used, it is hard to verify the result, repeat the process and limit answers based on uncertain information

Solution

Prompt Manager turns a business goal, the model’s role, input data, sources and quality rules into a structured prompt pack compliant with the CRISPE-CDF standard. Validation detects gaps and inconsistencies, and the SOURCE_ONLY and UNKNOWN mechanisms together with human approval reduce the risk of fabrication. Results, sources, citations and the course of execution can be logged and audited. Finished packs are versioned, shared and reused, so the organisation standardises its work with AI without programming and without depending on individual users’ skills

From definition to execution

Business goal · Model role and scope · Input data and format · Knowledge sources · Quality rules · Prompt pack · CRISPE-CDF standard · validation · gaps, inconsistencies, human approval · repository · versions, reuse, sharing · Model choice · Input data and sources · SOURCE_ONLY / UNKNOWN · Execution · Log and citations · DEFINITION · EXECUTION

How it works

What exactly Prompt Manager does

Prompt packs without programmingthe user describes the business goal, the model’s role, the scope of the task and the expected format; the system assembles a complete instruction compliant with the CRISPE-CDF standard
Validation and completion of the specificationmechanisms detect missing or inconsistent elements and can automatically complete the structure of the prompt pack
SOURCE_ONLY and the UNKNOWN rulethe model answers only from the sources provided and, where they are missing, declares that it does not know instead of fabricating; human approval can be required
Central source repositorydocuments and materials are classified, approved and assigned to specific runs, with a log of results, citations and execution
Versioning and sharing of templatesproven ways of working with AI stay in the organisation instead of depending on the skills of individual people
04 · MODEL COUNCIL

More AI perspectives, a sounder basis for decisions

Problem

An answer from a single model may present only some of the possible arguments, overlook important risks or depend too heavily on the line of reasoning it adopted. In analyses, recommendations and business decisions the user then has no easy way to compare alternatives and assess which proposal best fits the specific task

Solution

Model Council sends the same question in parallel to 3–5 selected models and presents their answers in a single view. The user can compare perspectives, arguments and courses of action, and an additional evaluator model helps assess how useful the results are. You can then choose the best proposal or create a synthesis of the key conclusions. The team gains a transparent, repeatable analysis process and a sounder basis for an informed decision

Many perspectives, one informed decision

Question · analysis, recommendation, decision · Model A · answer · Model B · answer · Model C · answer · Model D · answer (optional) · Model E · answer (optional) · Split view · answers side by side · perspectives · arguments · courses of action · evaluator model · usefulness for the task · Choice of answer · a person decides · Synthesis of conclusions · a person decides · THE SAME QUESTION · BASIS FOR THE DECISION

How it works

What exactly Model Council does

Parallel query to 3–5 modelsone question, many perspectives, arguments and courses of action
Split viewanswers compared side by side, without switching between tools
Evaluator modelindicates how useful each answer is for the specific task
Choice or synthesisthe user takes the best proposal or the combined conclusions of all of them
Basis for a decisiona transparent comparison process instead of relying on the answer of a single model, especially in analyses and recommendations
05 · NL AGENT CREATOR

Building process AI agents in natural language

Problem

Complex business processes involve many stages, documents, sources and tools, so carrying them out manually is time-consuming and prone to omissions. Traditional automation requires programming, and without control over the plan, permissions and course of execution it is hard to trust autonomous AI action and to verify the final result

Solution

NL Agent Creator lets you describe in natural language the goal of the process, the input data, knowledge sources, rules and the tools available. The agent prepares a plan for approval, carries out the successive stages, analyses the materials and logs the sources used and the results. It can produce summary reports, classify information and check data completeness. Once configured, a process is reusable and can be shared in line with permissions, which standardises work, reduces manual effort and preserves auditability without writing code

From a natural-language description to a result with a log

1 · Natural-language · description · goal, sources, rules, · tools · 2 · Execution plan · the next steps before · starting · 3 · Approval · without it the agent · does not start · HUMAN APPROVAL · 4 · Execution · step by step, · autonomously · 5 · Result · and log · sources, course, · result · Agent library · reuse, permissions · Knowledge bases and tools · within permissions · PROCESS DESCRIPTION · RESULT AND TRAIL

How it works

What exactly NL Agent Creator does

Configuration in natural languagegoal, knowledge sources, input data, execution rules and available tools defined without programming
Plan before launchthe agent prepares an execution plan that the user reviews and approves before anything runs
Autonomous execution with a logthe agent works through the stages on its own, and the course, sources used and results are recorded, so the process remains auditable
Summary reports from many sourcesanalysis of many documents according to a defined plan, classification of information, completeness checks and a ready final report
Reuse and sharingonce configured, an agent works repeatably and can be handed to other users in line with their permissions
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