What if an employee does not know how to “talk” to AI?
TWIN:DESK includes a Prompt Assistant that helps formulate instructions in line with the CRISPE-CDF prompt engineering standard
An everyday workspace for documents, knowledge and AI assistants. A browser application that turns a basic chat into a complete workspace for employees, teams and entire organisations — with institutional memory, data control and integration with administrative processes
Before the user asks anything, TWIN:DESK suggests a summary of today's meetings, a daily plan based on calendars, email and tasks, or a review of recent emails
A rigorously configured analyst is assigned to a specific department or case. The workspace receives its own knowledge bases, system tools, automation workflows (such as video analysis or invoice processing) and, optionally, image generation and analysis, memory and chat history
The system understands document metadata, versions, status and validity periods — distinguishing public knowledge from confidential data, and archives from current procedures. Every answer cites a specific file passage. The Knowledge Gap Register captures unanswered questions, while the MCP module directs conversations to processes that perform real operations in connected systems
The integration layer classifies documents, extracts data, summarises and works with the knowledge base, while communication with source systems passes through controlled orchestration. Further use cases are introduced in stages without losing control of data
The complete workspace feature list: access and profiles, chat and models, knowledge and data, agents and automations
40 roadmap items through Q3 2027. The full list for all layers is on a separate page
TD-504Prompt & Workspace CopilotCreating effective system instructions and workspace settings requires experience that not every process owner possesses
TD-505Guided User OnboardingA first encounter with a complex application can be overwhelming, delaying productive use and increasing support requests
TD-510Outlook-to-Asana Meeting SyncMeeting decisions must be copied manually into the task system, resulting in delays and missed commitments
TD-511Local Agent Token TelemetryToken consumption by tools running on employee computers remains outside centralized cost reporting and limit management
TD-513Named Document VersionsWithout named checkpoints, it is difficult to return to an approved version, compare changes, and identify the currently binding document
TD-514Meeting Transcription & Speaker MappingMeeting recordings are time-consuming to review, and without separating speakers it is difficult to assign decisions and commitments
TD-515Enterprise Translation WorkspaceMultilingual teams spend time on manual translation and struggle to maintain consistent industry terminology
TD-516Agentic Retrieval NavigatorLong and complex documents require navigation through structure and dependencies that simple text chunking does not preserve
TD-517Consolidated Report BuilderCreating cross-project summaries from multiple sources requires manual data consolidation and format standardization
TD-518Verified Calculation EngineCalculations performed solely by a language model can be inaccurate and difficult to reproduce, especially in reports subject to audit
TD-425Knowledge Authority LayerIn large organizations, documents vary in importance, freshness, and scope, so AI responses must select the right sources based on the user's role and the context of the matter
TD-426Knowledge Graph RAGTraditional context search loses the relationships between documents, concepts, and agent outputs, resulting in fragmented answers that are difficult to justify
TD-427AI Tool StudioBuilding integrations and interface components usually requires development work, which delays the rollout of new capabilities for business users
TD-430Federated TwinDesk ClusterShared infrastructure should, when needed, allow individual components to be separated and used by other teams or in other situations — including emergencies — and easily reintegrated afterwards
TWIN:DESK includes a Prompt Assistant that helps formulate instructions in line with the CRISPE-CDF prompt engineering standard
A document can be marked confidential immediately. The system then permanently blocks its use in conversations with external cloud AI models
No. It is a multimodal AI workspace supporting voice commands, attachment analysis and “computer mode”, where AI agents perform tasks on the user's behalf
It reveals features progressively: beginners see a simple chat, while experts have full access to a terminal and workflow automation
EZD RP and EZD PUW, e-Doręczenia, KSeF 2.0 and ePUAP authentication
It is an everyday workspace that builds institutional memory: it securely handles internal documents and knowledge bases (RAG) and includes tools for automating tasks and processes
A question goes to up to five selected models in parallel. The platform collects and compares their responses, then prepares one final answer — with greater confidence in the result
The virtual accounting unit Twin:Coin hides complex token price lists and makes it easier to report and limit team costs
It can work proactively: using email, task management and calendar integrations to prepare daily plans or meeting summaries
Instead of inventing an answer, TWIN:DESK records the gap in the Knowledge Gap Register. Managers get a concrete indication of which procedures and instructions need updating
Yes. Dedicated workspaces provide their own avatar, system-prompt guidelines and assigned tools, such as a code interpreter for the IT department
A personal AI agent that learns how a user works and uses their knowledge, documents and activity history. It helps automate repetitive tasks and prepare recommendations — within the oversight boundaries set by the organisation
It enables use of the user's personal knowledge sources: local folders, Outlook email, Microsoft Teams and calendars. AI works with them locally, without copying sensitive data into a central RAG knowledge base
ChatGPT Enterprise and Microsoft 365 Copilot run in the vendor’s cloud. TWIN:DESK can run as SaaS, on-premises or air-gapped, answers from your organisation’s documents with source citations, matches the model to the confidentiality of the task — including several models at once in the Model Council — and integrates with Polish systems such as EZD RP and KSeF 2.0
Yes. TWIN:DESK connects to EZD RP and EZD PUW through its integration layer, and documents from SharePoint and Microsoft 365 can serve as a knowledge source for assistants — with user permissions preserved
The price depends on the number of users, the deployment option (SaaS, on-premises or air-gapped) and the scope of integrations. Model usage is accounted for in Twin:Coin, with limits for teams. The Offer Builder prepares an initial quote
https://www.allclouds.pl/en/produkty-saie/twin-desk/