Business scenarios
Digitising and structuring medical documentation
Knowledge and documents
TWIN:DESKProblem: Medical documentation exists as scans and printouts
How it works: OCR reads data from scans into a structured form available to authorised staff
What you gain: The patient’s history from scans becomes searchable — for those entitled to it
Assistant for current medical procedures
Knowledge and documents
TWIN:DESK + CDFProblem: Medical standards and procedures change, and staff use outdated versions
How it works: A central RAG knowledge base that cites the procedure in force; CogOps (CDF-F6) measures how current the knowledge is
What you gain: Staff get the current version of a procedure with a citation, and management knows which procedures need review
Medical documentation by voice
Process automation
TWIN:DESKProblem: Doctors spend time writing documentation instead of with patients
How it works: Voice chat (STT/TTS), the AI Powered Notes editor and structured answers that put the content into the documentation template
What you gain: The doctor dictates and the system arranges it into the documentation template — to check and sign, not to rewrite
Safe AI work with patient data
Security and sovereignty
PROXY:AIProblem: Patient data must not be processed outside the facility’s infrastructure
How it works: A predefined Healthcare sector profile; identifying data detected and masked before every query; an “EU only” switch
What you gain: Staff use AI, and the DPO has a technical guarantee that a patient’s identifying data will not leave the facility
AI with a mandatory human decision
Compliance and oversight
PROXY:AI + CDFProblem: No decision concerning a patient may be made automatically
How it works: Approval gates and a HITL queue for critical actions; an explicit level of agent autonomy and the Human Competence Gate — a human makes and signs the decision
What you gain: AI prepares, a human decides — and the system makes sure the approval is informed and documented
High-risk AI compliance in healthcare
Compliance and oversight
PROXY:AI + CDFProblem: A clinical decision support system is a high-risk system under the AI Act
How it works: ASIA/FRIA report (CDF-F1.5), conformity assessment before putting into service (F5); FRIA/ASIA export and an audit evidence package
What you gain: The facility deploys clinical decision support along a path it can defend before the regulator — with documentation from day one